IT SERVICES

Implementing our quality approach to Development and IT Support Services

Information Technology (IT) problems are often caused by poorly defined requirements or bad designs, resulting in expensive rework and sometimes failure. Additionally, key IT functions such as system integration, technical support, end-user training, and change management are overlooked. Unfortunately, many IT services are designed without end-user involvement or consideration, resulting in IT systems which don’t solve the client problems.

Quantrum is highly qualified and experienced delivering outstanding IT services for commercial and government clients.  Our user-focused approach ensures your success and our proven track record makes us the ultimate choice for your IT services.

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REQUIREMENT DESIGN

Translate hi-level concepts to business requirements

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APPLICATION DEVELOPMENT

Implement designs in an agile manner for customer validation

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DATA INTELLIGENCE

Data has become the most important driver of business

IT SECURITY.

Cyber security systems and principles are designed to safeguard websites and web applications from attackers seeking to disrupt, delay, alter or redirect the flow of data. These attackers vary in target, motive, levels of organization, and technical capabilities, requiring public and private organizations to adopt ever-increasing measures to prevent cyber attacks.

Align your security program to achieve specific business outcomes with our full suite of service capabilities, from strategy to technology—and everything in between.

Software Engineering

Understanding your business needs is the first step in a successful solution. Quantrum works with you and your end-users to develop comprehensive software requirements and design to meet your needs for today and the future. We employ a disciplined and tailorable software engineering process to cover the entire software development lifecycle.

System Architecture

Designing the correct system hardware, operating system, software, storage, security, and data backups is the key to a technology solution. Quantrum provides the right mix of training, experience, and skill from both commercial and government programs. We have been supportive of the Air Force’s server consolidation efforts

System Administration

Quantrum provides system administration for servers. All technicians have a Security+ certification.

Database Administration

Quantrum supports SAP Sybase database services. We provide database design and management and perform continual database evaluation and monitoring

Data Transfer

Sometimes the solution may involve sharing large amounts of non-standard data between automated information systems. We are experienced with transferring/converting data between diverse systems/platforms (e.g., Oracle, Sybase, MS SQL, SharePoint, etc.)

Information Assurance

An information technology solution is no good if it’s not properly safeguarding your valuable corporate information and knowledge. Quantrum’s Information Assurance capabilities and Risk Management focus ensure your data is protected and full compliance with commercial and government policies and guidance. You can trust us with your data.

Technical Writing

We understand end-users have difference preferences when seeking assistance. Therefore, we provide an array of self-help solutions to assist end-users. We develop traditional on-line help documentation and on-screen help. We also develop tutorials and step-by-step user guides along with short instructional videos (“YouTube” like videos).

End-User Training

Technology is usually only half of the solution. Helping you to apply the technology to solve your business problems is just as important. We provide skilled technical support to assist end-users, develop/deliver both classroom and virtual training, and conduct change management to ensure a successful implementation/acceptance of new technology solutions.

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